You have the right to return the item(s) you bought through this e-shop within 14 calendar days from the date you receive your order. If you change your mind and decide to return your item(s) to us and in order to make it easier to ascertain the exact date you received your order, please keep your delivery receipt documentation, as we might request a copy.
To arrange for a return, please notify us by email (so that we know that we are expecting a returning item), then simply contact your local DHL office and state that you need to arrange for a return to the following address:
Company Name: Yannis Sergakis
Return Address: 7 Karagiorgi Servias Street, 105 63, Athens.
Contact Telephone Number: +30 210 32 11 940
Kindly please note that you, the customer, will have to bear the courier costs for the returned item(s).
Please remember to include the original purchase receipt inside the box, together with the certificate of authenticity.
When we receive and inspect the returned item for wear & tear and if we deem it to be in pristine condition, we will immediately authorize a full refund. All returned items must be unworn, undamaged and in their original packaging with all tags, labels and stickers intact. If one of these conditions are not met, you will not be eligible for a refund and the item(s) will be sent back to you. You will be required to pay for the costs of sending the item(s) back to you.
The funds for the refund will be processed in the same way as the one originally used by you for the initial purchase of the item(s). Please allow enough refund processing time between banking institutions until you see a credit notification in your account. Please note that return costs will be deducted from the refund amount you are due back.
Returned items cannot be replaced or exchanged with other items. Should you wish to buy another item through our e-shop, a new order must be placed and a new payment must be made.
The Company shall not under no circumstances be held legally liable or responsible for any damage, expense or request for compensation on the part of the Customer, in case of a delay of delivery of item(s) bought through this e-shop. Delivery times are estimations provided by external partners and, therefore, cannot be guaranteed.