Yannis Sergakis is committed to providing only high-quality products. Nevertheless, should you for any reason want to return an item, you may choose to exchange it or to return it for a full refund.
Items may be returned to us within 14 days of receiving the goods. The return shipping costs will be at your charge. However, in case of an exchange, we offer free shipping for your new order.
Please note, in case of a return from the UK or the USA, VAT and duties will bot be refunded.
We will refund the same way the original payment was made. Please note that refunds may take up to 15 days following the reception of your return.
Returned jewellery must arrive unworn, in pristine condition and in their original packaging.
In order to return a jewel, we kindly ask that you first contact us at [email protected] to inform us.
The return must be shipped to the following address, using the original shipping :
Yannis Sergakis
Att : Nadine Ibrahim Pacha
20 rue Cambon
75001 PARIS
Tel : + 33 (0)6 89 39 07 37
Do not hesitate to contact us if you have any questions regarding returning or exchanging an item.